Terms of Use

Who we are

Our apps and this website are operated by Hoome Holdings Limited, a company registered in England and Wales, number 12212502, at Lichfield Business Village, Lichfield, Staffordshire, WS13 6QG. Email [email protected].

Our prints are sold through Etsy. Purchases from The Grounds Man are governed by Etsy’s terms and the listing you buy from, not by this page.

Using our apps

We give you a personal, non-transferable licence to install and use each app on devices you own or control, for your own non-commercial use, under these terms and the rules of the store you downloaded it from.

You must be at least 13 to use our apps. If you are under 18, make sure a parent or guardian is happy for you to use them and to make any purchase.

Do not copy, modify, reverse engineer, resell or redistribute the apps, interfere with how they work, or use them to break the law or to harass anyone.

The apps are also subject to the store’s own licence terms. For apps from the App Store, Apple’s Licensed Application End User Licence Agreement applies, and Apple is a third-party beneficiary of these terms and may enforce them.

Purchases

Everything you can buy in our apps is sold by the store you downloaded the app from. Apple or Google take the payment, issue the receipt and handle refunds. We never see your card details and we cannot refund a purchase made through a store.

The price of everything above is set per country and is shown to you by the store before you pay, including VAT where it applies. A one-off purchase you have already made is never affected by a price change. If a subscription price changes, the store asks for your agreement before charging the new price, and you can cancel before renewal and keep the feature until the period you paid for ends. Where a subscription starts with a free trial, it becomes a paid subscription when the trial ends unless you cancel at least 24 hours before that, and cancelling during the trial still leaves you the feature until the trial runs out. The Gardener’s Almanac in Pip & Trowel offers a seven-day free trial on the monthly plan, and on the App Store on the yearly plan as well. Use Restore Purchases in the app to bring purchases to a new device.

In-game currency and items

Duckabout has a currency you can buy, Ducats, which you earn by playing and can also buy in packs from the store. Version 1.0 of Fudge & Fizz sold one too, Sugar Lumps, until version 2.0 replaced it on Google Play. Fudge & Fizz 2.0 has no currency you can buy and nothing consumable: every upgrade is bought with the money the shop takes in the game.

In Mud & Glory, Local Sponsor and The Takeover pay a sum of in-game money into the career you are playing at the moment you buy them, and the game shows you the sum before you pay. That money belongs to that career: it cannot be moved to another career, it is not restored on another device except as part of that career, and it goes if the career is deleted. It never buys a result. The board’s wage cap still applies, a career that uses one is marked Backed, and none of the extras are ever used in a challenge or the weekly challenge.

Currency and the items you buy with it are a licence to use those features in that game. They have no money value, cannot be exchanged for cash, cannot be moved to another person, another game or another account, and cannot be refunded once spent.

Because currency is consumed as you play, refunds for a pack are handled by Apple or Google under their own rules. Resetting your progress inside a game clears the currency and items along with it. A subscription or a Remove Ads purchase can be restored on a new device; currency you have already spent cannot.

Pip & Trowel has coins, which you earn by playing and cannot buy with money. Every piece in a paid garden set can also be bought with coins, and an exclusive ornament you have claimed from the Gardener’s Almanac stays in your garden after the subscription ends.

Fudge & Fizz 2.0 is a new game underneath, so a shop from version 1.0, and the decorations in it, do not carry over to it. Version 2.0 has replaced version 1.0 on Google Play, and Sugar Lumps are retired: when you update, each Sugar Lump you held unspent becomes 50p of in-game money in the shop’s till, and if you bought Sugar Lumps or the Opening Day Bundle you are given the Founder’s Box. Remove Ads and an active Wholesaler’s Account carry on as before.

We may change what items cost, add or retire items, and adjust how much the game pays out. Apart from Sugar Lumps moving into Fudge & Fizz 2.0 as described above, we will not take currency you already hold away from you.

Playing outdoors

Duckabout is played while walking around real places. You are responsible for your own safety and for the people you take with you. Look up from the map when you cross a road. Do not play while driving, cycling or operating anything that needs your attention. Do not enter private property, closed areas or water to reach a duck or a pond, and take care near water’s edges. Obey local laws and signs, and respect the places you visit.

Ducks, ponds and weather in the game are generated from map data and forecasts and can be wrong. A pond on the map may be inaccessible, private or gone. The bread is virtual: please do not feed real ducks bread.

To the extent the law allows, we are not responsible for injury, loss or damage that results from where you choose to go or what you do while playing.

Adverts in our games

The free versions of our cosy games show adverts between shifts, visits, sits, rounds and nights, never while you are playing. In Fudge & Fizz 2.0 a banner shows on the ledger at closing time, and a full-screen advert at most once a day, at lights out. Some adverts are optional and give a small in-game reward for watching. Adverts are served by Google and you can choose non-personalised adverts in the consent form or in Settings. Duckabout and Mud & Glory have no adverts at all.

Buying Remove Ads switches adverts off in that game for good. In Fudge & Fizz an active Wholesaler’s Account, and in Pip & Trowel an active Gardener’s Almanac, also turn adverts off, but only while the subscription is running: if one lapses, adverts come back unless you have bought Remove Ads.

Your content

Some features let you create content: a voice note, a name or a message in a rival wake-up; scorecards, group round names, swing videos and a profile photo in The Caddy. You own what you create.

So that the feature works, you give us permission to store, copy, transmit and display your content to the people you choose to share it with, for as long as the feature needs. For rival wake-ups that is at most 24 hours. You can withdraw the permission by deleting the content or your account, or by letting a wake-up expire.

You are responsible for what you create and send. Only share content you have the right to share, and only include other people’s names or voices with their agreement.

Rules for what you send

Rival wake-ups are for friendly rivalry between people who know each other. Do not send content that is:

• abusive, threatening, harassing or intended to intimidate;
• hateful or discriminatory on any ground;
• sexual, obscene or otherwise unsuitable for the recipient;
• someone else’s personal information, recording or creative work without their permission;
• spam, advertising or a link to anything malicious;
• unlawful, or encouraging anything unlawful.

Do not send wake-ups to people who have asked you not to. If you receive content that breaks these rules, email [email protected] with the link. We can remove the content, block the sender’s device from the relay, and where the store allows it, revoke the sender’s access to the feature. We do not screen content before it is delivered and are not responsible for what other users send.

Alarms, fixtures and data

Football Alarm Clock relies on your phone’s alarm and notification services and on a third-party fixtures feed. We do our best to make alarms ring and fixtures accurate, but kick-off times move, feeds go down and phones get switched off. Do not rely on any alarm app, including ours, as the only thing standing between you and a flight, an exam or a job interview.

Whether an alarm can ring when your phone is muted depends on your operating system. On iOS 26 and later and on Android it can. On older iOS versions it cannot, and the app tells you so.

Club names and badges belong to the clubs and their licensors. Our apps are not affiliated with, endorsed by or connected to any football club, league or governing body.

Mud & Glory is fiction. Every club, town, league, player, crest and business in it is made up, and any likeness to a real one is a coincidence. Its match engine is a simulation and its results are not a prediction of anything.

Availability and changes

We aim to keep our apps and this website running but do not promise they will be available without interruption or free of faults. We may change, suspend or retire features, and we may stop supporting older operating systems. Where a change removes something you have paid for, we will tell you first and, where we can, put it right.

Fudge & Fizz 2.0 tells the story of one summer season, and after it the shop opens on winter Saturdays. We intend to add regular chapters, but what you can play today is what you are buying today. We cannot promise a date for any chapter, and nothing you buy depends on a chapter that is not out yet.

Intellectual property

The apps, this website and everything in them that we made, including the code, artwork, sounds, text and the Hoome, Football Alarm Clock, Duckabout, Mud & Glory and cosy game names and marks, belong to Hoome Holdings Limited or our licensors. These terms do not give you any right to use them beyond using the apps as intended.

Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, because our apps are consumer products, our liability to you for any claim is limited to the amount you have paid us for the app in question in the twelve months before the problem arose. Where an app is free and you have paid nothing, our liability is limited to what the law requires.

We are not liable for a missed alarm, a wrong fixture time, lost game progress, a pond that turns out to be private, or for content other users send you, except where that loss was caused by our failure to take reasonable care.

Your rights as a consumer

If you are a consumer in the UK, you have legal rights that these terms do not take away, including rights when digital content is faulty or not as described. For purchases made through Apple or Google, your right to cancel and any refund are handled by the store under its own terms. For advice about your rights, contact Citizens Advice or your local Trading Standards office.

Ending things

You can stop using an app at any time by deleting it. We may suspend or end your access to a feature or app if you break these terms, and where an account exists we may close it. Ending access does not refund purchases made through a store, which remain subject to the store’s refund policy.

Changes to these terms

We may update these terms. If a change materially affects you we will tell you in the app or on this page before it takes effect, and the date at the top will change. A purchase you have already made is governed by the terms that applied when you made it.

Governing law

These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your own country’s courts, and nothing here removes protections you have under the law where you live.

Contact

Hoome Holdings Limited, Lichfield Business Village, Lichfield, WS13 6QG.

[email protected]